If you are an existing Sky service user and by any chance you've lost or broken your remote then you can get a new remote for free. Just fill in their online form and give then your Sky account number to order a new remote controller for free. You can choose between the Bubble or Strap remote.
Click on “GET IT HERE” button and on next page fill in the form, select the remote type, give in your Sky id and hit the ‘Submit request' button. You will get your new remote controller in a few days.